In a previous blog, I talked about the most important best practice for businesses in social media: the social media policy ( http://blog.andersondm.com/?p=783 ). And now I’d like to give you a few more general best practices that apply to any and all channels. Participate often. You can’t just open the dialogue and then leave the [...]
View Post social media, social media best practicesThere are so many different social media channels and while each one is different, there are best practices for businesses that apply to them all. And probably the most important best practice is having a social media policy. Have you ever received one of those tasteless forwarded emails from a coworker? You know the type [...]
View PostIt’s finally here! How excited are you that it is National Boss Day? Lucky for me, I have a great boss (and yes, she may read this), but for those who may not be so lucky and have to sign the card going around the office with platitudes for someone that maybe isn’t as wonderful [...]
View Post Bosses's Day, National Boss DayWhen I first saw the letters UX, I had to ask, “What is that?” I learned that UX stands for User Experience (or User eXperience). And then I had to ask, “What is that?” I’ve found so many different definitions (check out the list of definitions on the All About UX website—http://www.allaboutux.org/ux-definitions). While these definitions [...]
View Post IX, User experience, UX